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Senior Level Instructional Designer

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The Senior Instructional Design Consultant develops instructional materials for the sales & sales management training programs for our large corporate client in Irvine. The Designer in this role will demonstrate and utilize effective needs analysis, project management, course development, and evaluation skills. Independently develop entry through advanced level courses for both internal and external sales audiences; utilize multimedia technology and authorizing tools; and work independently on standardized/recurring assignments and under the direct supervision of more senior team members on complex projects, analyses and tasks.

-Design and develop training for a variety of sales roles. Design and develop training using a variety of modalities (e.g., instructor led classroom and webinar, small group activities, self-paced e-learning, self-paced programs, etc.) depending on the needs of the Client’s business units. Create design outlines and story boards. Create course materials (e.g., student guides, facilitator guides, media, reference materials, etc.) to meet learning objectives. Develop e-learning, blended learning, and webinar activities.

-Evaluate the effectiveness of training. Design and develop evaluation methods and tools to determine the effectiveness of training. Analyze evaluation data and communicate results and recommended changes to the business units.

-Identify areas for improvement within the training department (e.g., process and technology), make recommendations, and implement solutions.

-Demonstrate a working knowledge of instructional design skills (analysis, design, development, implementation, evaluation) and the ability to apply it to work assignments

-Demonstrate a working knowledge of e-learning development software (e.g., Captivate, Articulate Storyline) and the ability to apply it to work assignments

-Demonstrate a working knowledge of virtual training methodologies and technology (e.g., WebEx)

-Demonstrate a basic working knowledge of project management and the ability to apply it to work assignments

-Demonstrate a working knowledge of multiple American Funds business units, upon receiving Client training, and the ability to apply it to work assignments

-Demonstrate strong written and verbal communication skills; ability to effectively communicate with a diverse group of associates and senior business leaders; strong grammar and syntax skills; strong presentation skills; strong inter-personal skills

-Demonstrate initiative by identifying issues for managers and team members and recommending/implementing solutions

-Demonstrate the ability to work in a team environment; initiative to work and learn independently and proactively contribute to department goals while maintaining effective business relationships with associates throughout the organization

-Demonstrate strong detail orientation, process orientation, organizational, and multi-tasking skills; ability to effectively prioritize and manage assigned workload and meet established deadlines

-Demonstrate sound judgment in resolving matters of moderate complexity

-Demonstrate effective and professional service orientation and builds appropriate rapport with internal and external contacts

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