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Senior Interaction Designer

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Our client is looking for a talented Senior Interaction Designer to join their NYC team. This is a short-term (~2 month) assignment. This person will be uncovering user needs through research, develop deep insights, generate concepts and craft how people will interact with the products and services we design. 


  • Master service and interaction design as a discipline and a practice. 
  • Collaborate with our user research team to understand user needs, identify design opportunities, and create meaningful user experiences. 
  • Lead interaction and service design activities on projects, including client workshops, creative brainstorms, and interaction and service design definitions. 


  • Lead the definition of interactions and services based on relevant business, technical, and design considerations. 
  • Create instant tangibility for the team and the client through visual storytelling and service and interaction design techniques. 
  • Explain, discuss and justify design decisions eloquently. Give effective feedback and direction to more junior members of the team. 


  • Manage all interaction and service design activities at the project level. 
  • Accurately assess own performance and that of more junior team members. 


  • Own all interaction and service design deliverables. Evaluate output of other interaction and service designers to ensure quality of design work. 
  • Use a range of design methods and practices to design experiences, and lead the team in determining which are the most appropriate to use. 


  • Frame and tell the story of design solutions. Present the communication of research findings, conceptual ideas, detailed design, and design rationale both verbally and visually. 
  • Plan, design, facilitate, and synthesize workshops. 


  • 5-7 years of in-depth knowledge and experience of Interaction Design and Service Design across varied users, business problems, and devices 
  • High dexterity in speed and quality with the tools of your trade 
  • Knowledge of and curiosity about technology and its impact on design solutions 
  • Extensive knowledge of and experience with driving and applying user- centered design processes.
  • Accustomed to working collaboratively with customers and cross-functional team members. 
  • Proficient in creating experience maps, user journeys and service blueprints, interaction models, flows, and wireframes 
  • Proficient with rapid prototyping methods, ranging from paper sketching to digital prototypes 

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