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Senior Information Architect - Responsive Design

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Senior Information Architect, User Experience Design – Institutional
Our large financial services client located in Smithfield, RI is looking for a Sr. Information Architect for a temp to perm opportunity starting ASAP. This is an innovative role centered around strong data visualization and responsive design needs. Personality and chemistry are a large part of this role so the right candidate will not only have the required experience and portfolio but also be a culture fit on the team. Financial Services background is not required but experience in a highly regulated industry is.

Business Overview
The User Experience Design team is responsible for designing the companies award-winning websites, desktop and mobile applications, and internal workstations. Our 200+ person team of elite user experience professionals works collaboratively with business and technology teams to deliver user experiences that drive our customers' financial success.

Position Overview
We are currently looking for a Senior Information Architect to join our fast-paced, entrepreneurial culture, leading user experience for web-based projects on our intermediary platform. The institutional intermediaries we support are Registered Investment Advisors, Broker-Dealers, Family Offices, and more. You’ll lead a creative team to discover, architect, design and deliver these experiences. The role is based in Smithfield, Rhode Island, collocated with key business and technology partners.

Primary Responsibilities
• Set a north star for a great customer experience and guide a cross-functional team toward that standard of excellence
• Collaborate with other information architects, designers, front-end developers, editors, researchers, usability specialists, and creative directors to bring simplicity to complex systems
• Serve as the client's primary user experience contact point to clarify and refine goals, target users and identify metrics and to ensure design team efforts are in sync with the client's business goals, expectations, and budget
• Develop user-centric frameworks, maps, flows, and wireframes
• Work closely with our user research professionals to pursue well-formed generative and evaluative research and testing
• Partner with our development team to ensure technical feasibility and flawless implementation
• Conduct comparative and competitive analyses of other products' functions and behaviors
• Convey your design deliverables through in-person and remote presentations as well as through intuitive documentation

Education and Experience
• 5+ years of experience as an information architect, interaction designer, experience designer or similar
• Degree in a related field, such as Interactive Design, Architecture, Industrial Design, Graphic Design, or Human Factors
• Proven success leading others
• Experience bringing simplicity to complex transactional processes within large interdependent and disparate systems
• Familiarity with financial services in an intermediary environment (e.g., advisor-investor)

Skills and Knowledge
• Creativity, imagination, and a sense of humor
• Ability to understand customer needs, motivations, and behaviors and to translate those into deliverable tasks
• Strong knowledge of interaction design and methodology
• Hands-on design skills for user experience maps, flows, and wireframes
• Demonstrated experience using web analytics to inform design decisions
• Solid understanding of user research and user-centered design
• Strong presentation and negotiation skills
• Ability to communicate and demonstrate the value and rationale of design decisions to business and technology partners
• Ability to prioritize design issues based on their impact to the user experience and to advocate for changes based on that priority
• Self-directed with highly developed organizational skills, including the ability to prioritize tasks and meet deadlines
• Experience with responsive and adaptive design approaches and solutions
• Experience with both traditional solution delivery methodologies, and with rapid, iterative solution delivery methods, such as Agile
• Experience with participatory design (e.g. Design Thinking) a plus

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