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Senior Experience Design Writer

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This top fortune 500 company located in Mountain View, Ca (that specializes in tax software), is looking for a Senior Experience Design Writer (UI Designer) to join their small business team.

3 month contract
Mountain View, Ca


• Experience writing UI content (samples requested)
• Worked with design team – think about in product content and help
• Flare (sp)?/ perforce
• Quickbooks knowledge a plus
• Ideally senior level possibly early career (depending on experience)
• Business Justification- deliver QB online release content via content team

The Small Business Group Content Team is looking for a Senior Experience Design Writer to help us deliver easy, elegant software for small business owners.

Passionate Articulate Innovative
Consistent Self-directed Collaborative

Working with end users to understand their needs
Owning your work completely and relishing in its responsibilities
Elegantly balancing a friendly voice with a professional one
Collaborating and building strong relationships
Getting feedback on your work and experimenting with many ideas
Thoughtfully contributing and adhering to style guides and guiding principles
Mind melding with visual and interaction designers

Build great content in to the user interface
Passionately articulate and advocate for the ideal customer experience. Listen to the customer’s needs and use content to make things easier for them
Use best practices for content, sentence structure, and content hierarchy
For your writing projects, lead the content-design process, drive decisions, create schedules, and track issues
Define, measure, and benchmark criteria for your work’s success
Work closely with user researchers, user interface designers, and product managers to understand key customer needs, set content goals, and iterate until those goals are met

5 or more years of writing and editing
Bachelors’ degree, Masters a plus
Extensive knowledge of content design and strategy
A stellar portfolio showcasing your talent and ability to simplify the complex
Comfort using Flare
Solid background using source control software such as Perforce
Strong project management skills; ability to function as project leader as well as individual contributor

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