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Senior Digital Project Manager

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Aquent's client is looking for a Senior Digital Project Manager to work a 6 month contract in Richfield, MN (suburb of Minneapolis-No remote) within the Customer Experience group.

This role will partner with the Sr. Director of Customer Experience, Design Research and Product Design teams to drive an assessment of the current digital customer experience across mobile, tablet and desktop, and provide a framework for future improvements. A third party partner is being engaged to evaluate existing online customer experience research, the competitive landscape, industry trends, and the current digital customer experience. The project manager role will establish and manage milestones and the timeline, ensure the third party partner delivers as agreed, schedule internal meetings, publish notes/outcomes, communicate plans and milestones, and overall keep the work on track and budget.

Responsibilities:
• Works with product managers to provide ongoing status updates for existing work
• Defines detailed project plans
• Provides direction and ensures accountability of internal and external vendor project resources
• Drives communications and alignment between other Product Teams, programs and projects
• Ensures delivery aligns with internal Product and Project Management methodologies and standards
• Adheres to governance and change request protocols
• Leads change management efforts (training, communication, etc…) where required
• Builds strong relationships and collaborates with product managers, executive sponsors, program steering committee members, and vendor partners

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