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Senior Digital Product Manager

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Our client is a Seattle-based Coffeehouse chain who is looking for a Senior Digital Product Manager with 5-10 years experience in management, ideally with In-store Digital Mobile projects. This role will perform as a business product manager role in IT and will be expected to lead the business facing conversations around development and support for the Mobile experiences being built for stores. 

Responsibilities:

  • Meeting with stakeholders, discuss business requirements with technical teams, keep local in-market teams apprised of decisions and status
  • Creating and giving presentations to multiple levels in the company to get buy in, communicate options and drive decisions 
  • Writing business requirements for digital concepts
  • Collaboration with technical teams and vendors to ensure business requirements are being met
  • While working with numerous internal teams (marketing/ IT support/ music, ops and store-dev), this role will also require some partnering with third party vendors


Core Responsibilities: 

  • Assists in defining strategy reflecting competitive and consumer trends and market needs
  • Develops and manages product line business plans
  • Creates and presents the business case for new programs to support growth strategies and profitability targets
  • Makes recommendations regarding product objectives and strategy, and product life cycle
  • Provide information and direction for planning, forecasting and managing inventories
  • Creates and manages the innovation funnel/road map for products that deliver against program’s growth strategies and business goals/objectives
  • Assists in the development of annual operating expenses and capital plans 
  • Leads the development of new products and related marketing opportunities from ideation, concept, prototype, market validate, commercialization, and launch
  • Manages life cycle of launched programs and products, serves as subject matter expert on program and product
  • Manages project teams and timelines to deliver products and programs
  • Strong leadership of cross-functional partners and external vendors required to ensure successful launch
  • Develops strategic assessments, including SWOT analyses, for products and programs
  • Initiates or suggests analysis (financial, consumption or consumer) to influence strategic plans
  • Applies consumer insights and market research to gain understanding of consumer, customer, competitive environment and channel needs for the product or category
  • Uses consumer insights and analyzes consumer research to determine new product opportunities
  • Analyzes data to inform and create plans for operations improvement or next phase features for programs and products 
     

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