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Senior Digital Copywriter

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Are you a copywriter with 7+ years of experinece in writing for websites, mobile apps, software and other digital platforms? Are you a professional individual who has worked on client-facing projects? Then our client wants YOU. This position is a contract opportunity, onsite, offering up to 40 hours per week. 

RESPONSIBILITIES:

  • Collaborate with UX peers (visual designers, experience architects, researchers and prototypers) to create world-class customer experiences 
  • Provide detail oriented-quality content for secure online/mobile banking interfaces, responsive websites, mobile apps, online lead/application forms, marketing pages and other cross-channel websites and user interfaces
  • Analyze and understand end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct 
  • Write a variety of digital content as needed, including on-screen instructional/directional copy, informational content and marketing pages, navigational elements, form field labels and messaging, error messages, contextual help messages, alert messages and FAQs 
  • Update content logs, copy documents and other documentation systems 
  • Provide strategic content recommendations and writing/editing support for UX teams, product managers, business lines, and other content stakeholders 

QUALIFICATIONS:

  • Bachelor's degree in English, Journalism, Communications or related field 
  • 7+ years of detail-oriented experience writing for websites, mobile apps, software, or other digital platforms 
  • Strong interactive writing/editing skills (work samples required)
  • Experience collaborating with large teams using outstanding communication skills 
  • Experience successfully executing and balancing multiple tasks 
  • Demonstrated ability to write clear, compelling content that adheres to style guidelines and is substantially error-free 
  • Attention to detail, especially as it relates to complex customer interactions and compliance-mandated content 
  • Ability to craft both conceptual copy for baseline standardization as well as long-form editorial copy 
  • Experience working with multiple stakeholders in a fast-paced, deadline-driven environment, with proven ability to respond flexibly to changing priorities 
  • Ability to problem-solve and work independently when necessary 
  • Combination of Non-profit or cause-based experience and agency experience preferred 
  • Must be local and able to sit onsite

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