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Senior Design Producer

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JOB TITLE: Senior Design Producer

Job Description:

The Design Producer is responsible for managing UED projects within an Agile/Lean UX framework, gathering requirements, coordinating deliverables, keeping projects on track, identifying and mitigating risks, and working with cross-functional partners. Additional responsibilities include developing and delivering presentations, management reporting and interfacing with the executive team.

Key Responsibilities:

• Actively leads the design team and is recognized by stakeholders as UED’s single Point-of-Contact.
• Acts as scrum master for UED team backlog: attends release planning, runs standups, sprint planning, retrospectives, and other Agile ceremonies, as required.
• Tracks all major project milestones and deliverables.
• Ensures that design sprint plans meet broader timelines for any dependencies with our technology organization and business partners.
• Oversees design resource allocation, ensuring design resources are not over or under allocated.
• Identifies project risks and formulates and implements risk mitigation techniques to minimize issues.
• Demonstrates the ability to handle project ambiguity and lead delivery teams to identify creative solutions.
• Schedules and manages team meetings and communicates assignments to ensure timely delivery, while also ensuring meetings are efficient and minimized
• Supports the design team’s implementation of standards and design guidelines
• Prepares management reporting, including status, project health and financials
• Ensures all applicable reviews and sign-offs are in place
• Creates partnerships with Product and Technology organizations, to drive end-to-end execution

Job Requirements:

• 5+ years of applicable industry experience, preferably in project and program management
• Agile experience desired. SCRUM master certification is a plus.
• User Experience background is highly desired, but not required.
• Payments and/or ecommerce experience is a BIG plus.
• Excellent communications & interpersonal skills

Education: Bachelor’s Degree in Business, Computer Science, or Design (or equivalent experience)

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