Our client, a global CPG company with leading brands that have become household names, is seeking an experienced Senior Content Project Manager.
The Senior Content Project Manager of the in-house creative agency is a critical role and key collaborator. They work alongside the various agency disciplines (digital, content, print, packaging) to develop the schedule, budget, activities, and deliverables that comprise the project plan. They organize the team around a project methodology and drive successful outcomes by aligning the efforts of team members and stakeholders to the project plan. They track tasks and financials, and report out accurately to leadership and clients. Our project managers understand creative and brand strategy in order to successfully drive the project teams forward with vision. They know how to command a room, communicating and collaborating to build relationships at every level, and they bring a sense of humor and creative flair to the way they work.
We expect the right candidate to have experience across the digital project life cycle—from discovery, to UX, through to production, implementation and delivery—with demonstrated ability of having created content across all media (video, print, digital) for integrated campaigns. They are savvy with social engagement platforms and have a finger on the pulse with new technology trends. They will have had exposure to web development process, mobile or app content, and video and photography production. This role is also a critical member of the operational team, helping support the day-to-day running of the department including resource planning and team status. Culture is important to us and it should be for you too, so be sure to bring personality to the role and have fun with the job. This role reports to the Account Director/Group Manager and is located at Burt’s Bees headquarters in Durham, North Carolina.
Act as key liaison between the in-house agency and brand engagement leads, E-commerce leads, brand category managers, retail merchandising managers and retail customer marketing managers
Collaborate with client stakeholders and project discipline leads to identify requirements, determine project scope and deliverables, set priorities and establish milestones.
Develop project plans, estimates, schedules, and statements of work.
Accurately track and clearly communicate status, progress, and financials to the project team and to stakeholders.
Orchestrate activities and deliverables between internal teams, external partners, vendors and clients.
Serve as an initial escalation step for project-related problem resolution within the in- house agency.
Partner seamlessly with group account leads for client happiness/health and communications.
Deliver earliest possible notice of project needs for forecasting resourcing, capacity, and technology needs within the in-house agency.
Ensure awareness of and adherence to agency policies and best practices.
Contribute to the project’s strategic vision and take ownership in the quality of the final product.
Maintain department status and resource planning activities as well as day-to-day operational requirements to continue the ongoing operations of the in-house agency business.