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Senior Content Delivery Manager

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Our client is looking for a Senior Content Delivery Program Manager to join their digital content department. You will translate insights from the digital marketing team (SEO/SEA/CRO/DMA/Analytics) into new content deliverables and acting as main interface between data and creative. You will also elevate the relationship with the digital marketing team, digital product teams, internal functional owners and other key stakeholders by setting and monitoring content delivery KPI’s, focusing on process efficiency, quality management and new content cost optimisation.

Key Activities include:

• Define KPI’s for the content delivery team in order to highlight and measure the program's successes as well as to identify operational bottlenecks.
• Maintain full overview and create transparency in new content production projects.
• Partner with cross-functional stakeholders to understand top business needs in order to establish efficient workflows and continuously improve processes related to the planning and delivery of new digital content.
• Translate high-level business objectives into actionable content deliverables.
• Identify new content opportunities that can be leveraged across all channels
• Oversee end-to-end content production cycle from ideation to content delivery into the localisation process.
• Coach and mentor content delivery team members by helping them build and execute personal development plans that map to the organisation's goals
• Draft and drive agreement on best practices workflows. Document and create mechanisms to ensure use across the business.
• Identify challenges and inefficiencies in workflow and lead improvement by engaging relevant stakeholders.
• Incorporate industry best practices and innovation into the content delivery program.

The ideal candidate for this job will have:

• University I business degree English speaking International experience
• Proven track record converting data into new content initiatives
• Extensive experience with CRM and digital campaigns
• Proven team and stakeholder management skills Hands-on project management
• Excellent leadership capability with strong relationship building and influencing skills
• PC literate

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