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Senior Analyst, Digital Product Management

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Our client's forum is an award-winning platform that provides advice, insights and discussion for their customer needs. We are looking for an eager, forward-thinking contractor who will support the strategy and subsequent implementation of personalization/contextualization. He/she will be responsible for product management & analytics to make sure that we are focusing on what the customer wants by creating & evolving a product that they love.

Core responsibilities include, but are not limited to:
• Product & project management for the product
• Bug & enhancement management (JIRA)
• Facilitate & manage the process of tracking new features w/in the community experience for Omniture and/or Marketo
• Support analytics for user behavior through reporting, surveys, and other methods.
o Help manage insights - User Research, Data & Analytics to drive product decisions
• Manage approvals with legal, brand and compliance for new features
o Create and manage Nexus submissions
• Support in driving the strategy & development for product-driven engagement (personalization within email & site)

Qualification Requirements:
• Strong analytic thinker that has a proven track record of influencing strategic direction.
• Polished communication skills, able to interact effectively with all levels of an organization
• A quick learner & able to navigate/ manage through ambiguity.
• Impeccable planning & organizational skills.
• Passion & understanding of trends in social media, publishing platforms & online communities.
• Comfortable with technology.
• Experience and knowledge base with digital product management and/or analytics is a plus.
• Desire & passion to create product small businesses love... and challenge the status quo along the way.

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