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Senior Account Manager

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My client are a leader in face to face marketing, including demonstrations, sampling and brand experience to positively change consumer behaviour. They represent many of Australia’s favourite brands and create results driven campaigns ranging from in store shopper engagement to full experiential activations.
Their account management team have backgrounds in field marketing, experiential, research and PR coupled with experience working across Europe, Asia and the USA.
Together we are on the hunt for a Senior Account Manager yo join the team.

What
• Responsibility for several key accounts working across both in-store activations, experiential and events plus a number of smaller in-store only accounts
• Manage assigned accounts ensuring that campaigns are delivered to agency standards and to the clients satisfaction
• Actively seek and develop opportunities for organic growth with assigned clients
• Actively seek and develop leads and opportunities for new clients (as agreed with Client Service Director)
• Oversee campaign implementation and administration ensuring all deadlines are met with support from campaign management team
• Regularly liaise with campaign management team to keep abreast of all campaign’s status and identify any issues; proactively input solutions when required
How
• Honest communication – internal and external Transparency – ensure peers and manager are updated on key activity (and if in doubt ask)
• Open to others influence – listen, ask open ended questions, seek to understand, summarise actions and next steps post meetings with others (“put yourself in other’s shoes”)
• Adopt the philosophy of spending company money as your own
• Act with professionalism and maturity. Address conflicts directly. Seek coaching and assistance if required.

KEY RESPONSIBILITIES & DUTIES (include but not limited to):
• Proactively seek opportunities for organic growth with existing clients, lapsed clients and develop leads for new clients
• Prepare and present quotations, proposals and presentations for new and existing clients, selling the key benefits of working with this agency, taking the client through to activity confirmation and budget sign-offIn accordance with internal procedures, manage day to day actions and client service to deliver campaigns to the highest standard
• Liaise with internal departments as required to ensure successful campaign delivery
• Track campaign progress, present results to clients, devise solutions to any issues that may arise
• Managing campaign finance and ensuring budgets and profit margins are adhered to attend internal meetings as required and input into the development of new service offerings

SKILLS REQUIRED:
• Understanding of and passion for BTL marketing; experience within shopper, in-store or experiential marketing an advantage
• Excellent interpersonal skills and a positive ‘can do’ attitude
• Strong verbal and written communication skills
• Proposal writing and presentation skills
• Proactive and determined problem solving abilities
• Ability to use own initiative
• Attention to detail and ability to multi-task
• Organisation and time management
• Motivation and determination

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