The Business Analyst / Scrum Master will be a part of an internal Mobility and Design Team and will help lead multiple scrum teams doing custom development of mobile / web applications. This person will serve as a liaison between the design/development team and the stakeholders and will help to define and prioritize the product backlog. The Scrum Master will arrange sprint planning sessions, lead daily stand-ups, work with the Product Owner to get clarification on business requirements (user stories), steward progress (utilizing agile tools as needed), lead release planning workshops, and ensure there is a pruned and prioritized backlog of work ready for execution/development. This role will be very similar to a business analyst role as well, managing / defining / understanding / adjusting features and user stories throughout the sprints. Essential Functions – • Understand user/customer needs and internal stakeholder priorities to define business and product objectives • Support Product Owner in creation, management, and prioritization of the product roadmap, attendant features and backlog in order to drive Release Planning for the delivery team • Write customer-centric documentation (user stories/features/requirements) for the product backlog • Work closely with scrum teams to ensure reliable and timely deliveries • Drive development of Iteration objectives and prioritize Iteration and defect backlog • Provide day-to-day tactical objectives and quick, just-in-time decisions to answer development questions and defect triage • Lead mobile app/web technical testing and work with QA to provide with logical, meaningful, and testable acceptance criteria. • Coordinate Beta testing, account for defects, enhancements and UX feedback • Prepare for product/release launches with appropriate communication to stakeholders and customer-facing teams such as customer service, marketing and product support, etc. • Work closely with technical leads, engineering teams and architecture stakeholders for technical issues, architectural considerations and engineering assessment of product goals. • Communicate progress, recommendations and obstacles to the larger team. • Ability to translate and articulate business needs into software requirements/User Stories • Excellent communication skills and understanding of software development process • Ability to multi-task and work in a dynamic, flexible and multi-cultural environment • Comfortable with fast paced work environment.