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Sales Project Manager

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Our retail client is seeking an experienced Project Coordinator with a background in retail or hospitality! This person will support the tracking and fulfillment of high profile account orders. Sound like you? Check out the description below and apply today!

The Project Manager works with the Territory Leader and Sales Reps in their territory to support their business and project manage customer orders. This work involves managing the order fulfillment process for each customer order – everything from preparing quotes and orders, through to troubleshooting delivery issues and project managing special customer operational requests.

Key Customer Relationships:
• Support the Territory Leader’s A-level account relationships in the territory from an
operational perspective – architecture firms, design firms, developers, hotel brands, retailers,
commercial firms and procurement firms – A-level accounts based on spend potential;
strategic importance; long-term loyalty; and/or project management complexity.

Primary Responsibilities
• Responsible for supporting the Territory Leader and Sales Reps from an operational
perspective - opportunity generation, product selection, quoting, payment, order placement,
order fulfillment planning, handling special customer operational requests, customer follow
up and communication.
• Partnering with other Teams to effectively manage customer projects and ensuring customers receive necessary information/communication in a timely and thorough manner.
• Coordinating product quality, delivery & customer service issue resolution.
• Working together with the Territory Leader and Sales Reps to provide timely and accuratesales forecasts and reports as required.
• Working together with the Territory Leader and Sales Reps to ensure that account and opportunity data is accurate in SalesForce.com for the territory.
• Occasionally visiting local clients to drop off samples and oversee project installations
• Performing other duties as requested.

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