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SR. UX Designer/Lead

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SENIOR INTERACTION DESIGNER

We believe the ideal Senior IxD is both left and right brained. You are able to combine creative and imaginative thinking with functionality and mechanics. You are able to lead the translation of business requirements into UX design concepts, prototypes and compelling experiences for our customers. As a Senior IxD, you are also able to serve as a mentor across development and product management, leading those teams to focus on user-centered design principles.

The Senior IxD will develop a deep understanding of Westfield customers and users through disciplined research that engenders the participation of product managers and developers. That understanding will translate into a clear strategy for intuitive and compelling user experiences that increase adoption and usage of our applications. You will work very closely with product managers, visual designers, and developers in rapid development iterations.

Major Areas of Responsibility Include:

Work in cross-functional product teams to plan, prioritize, and deliver content strategy, information architecture and interaction design
Be the user advocate and translate business, customer, and user requirements into 
defined specifications
Develop and maintain ethnographic research, personas, competitive analysis, user scenarios, prototypes, 
specifications and other design documentation
Conduct product testing and report results with analysis
Work closely with Product Management to communicate design strategy and rationale
Develop expert-level knowledge of competitive and complementary products
 and bring new ideas to the team
Define innovative user interfaces and interaction styles that result in an improved user experience


Desired experience and expertise:

5+ years of development experience in designing complex user experiences for mobile, desktop and web applications
Track record of developing and delivering successful, intuitive and compelling user experiences that set new standards
Ability to empathize with the end user and find hidden needs
Ability to conduct research and testing, and produce meaningful documentation that reflect findings


Shows experience with diverse content
Proves their facility with page-based design and screen-based interface design


High degree of creativity and problem solving ability

Strong organization, written, verbal and visual communication skills
Must be wildly creative and obsessively meticulous
Exhibits stylistic breadth, attention to detail, and balances beauty, innovation and usability
Uncanny drive to design the best user experience in the world

Working knowledge of Axure
Exceptional portfolio featuring examples of product design work. A link to your personal website or web portfolio.
Prior experience working with retail and/or consumer sites/applications

Why Join Westfield Labs?

Want to be a part of a retail revolution?

This is one of the most exciting times to join us! At Westfield Labs, we are pioneering a new generation in retail by focusing on emerging technologies that converge our physical centers all around the globe with the digital world. We see digital, social and mobile technologies as a huge opportunity and we are committed to completely rethinking how people experience our centers from fashion, to food, to entertainment!

As we rapidly scale our team with smart, hungry, humble people who are truly passionate about building a great company, help us reach max potential and achieve our aggressive goals. Sounds like a place for you? Come meet us.

Westfield Labs is headquartered in the heart of San Francisco's retail scene, right next door to our San Francisco Centre.



Position Description:

The Senior User Experience Designer will lead the translation of business requirements into UX design concepts, prototypes and compelling experiences for our customers. This position will serve as a mentor across development and product management, leading those teams to focus on user-centered design principles.
The User Experience Designer will develop a deep understanding of Westfield customers and users through disciplined, research oriented UX programs that engender the participation of product managers and developers. That understanding will translate into a clear strategy for intuitive and compelling user experiences that increase adoption and usage of our applications. We work in a Scrum development environment and the User Experience Designer will need to work very closely with product managers and developers in rapid development iterations.








Major Areas of Responsibility Include:

• Work in cross-functional product teams to plan, prioritize, and deliver information architecture, information design, visual design, page layouts, tools, service and applications to support the complete cohesive and seamless user experience
• Represent the "User Experience, " translate customer requirements into
defined specifications and inspire the Engineering team to develop the right
product.
• Develop and maintain design mockups, usage scenarios, prototypes,
specifications, navigation maps and other design documents
• Own the design of the most impactful user interface - related features and
participate in the product definition process with the Product Manager,
Engineering Manager and User Research
• Work with feature development teams to make sure that the workflow
reflects the customer's needs and ensure consistency among features
• Collaborate with product teams to develop UI common components and design patterns for next generation application suite
• Make understanding end user requirements a constant priority
• Educate internal teams on best practices around information architecture, interaction and visual designs, usability and supporting technologies
• Leverage modern web technologies to define innovative user interfaces and interaction models that result in improved user productivity and operational efficiency

• Work closely with the Head of Product Management to communicate design strategy and rationale.
• Develop expert-level knowledge of competitive and complementary products
 and bring new ideas to the team.
• Define innovative user interfaces and interaction styles which result in improved user productivity.
Desired experience and expertise:
• 5+ years of experience in design complex user experiences in mobile, desktop and web applications. Created seamless and consistent user experiences.

• A formal education in Interaction Design and Product Design across mobile, tablets and web.
• Track record of developing and delivering successful, intuitive and compelling user interactions that set up new standards in user experiences.
• Successful track record of delivering integrated high end user interfaces on schedule, budget and with exceptional quality
• High degree of creativity, interaction design and problem solving ability
.
• Uncanny drive to design the best user experience in the world

• Strong software design communication skills. Ability to communicate one's ideas through interactive designs and prototypes
• Excellent presentation skills & and attention to detail

• Experience working with various departments within a product team

• Team player

• Expertise in visual design using tools like Photoshop, Illustrator, and Prototyping tool like Axure.

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