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Retail Program Manager

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Our client's Worldwide Channel Sales Programs Team is seeking a talented and experienced Retail Program Development Manager. Channel Sales Programs are deployed across all key routes to market, including Consumer Electronics, Carrier, and Resellers, across 85 countries worldwide. The programs aim to drive a best in class customer experience in the channel, incorporating visual merchandising, fixtures, marketing assets, staffing, training, demo units and content, in-store technology, demand generation, services and more.

We are looking for an organized team player to coordinate, manage and deliver against key initiatives in our client's channel programs. You will work with a Channel Program Manager on strategic program initiatives, leading development of programs that will be deployed globally. This includes defining program scope, identifying key deliverables, writing and developing operational program content, working with a cross-functional team to develop full program deliverables, establishing metrics, and tracking deployment. This is a critical position with colleagues who depend on your reliability, accuracy, and high-quality work. This position also will include ad hoc projects to support the business and allow for professional growth.

Responsibilities Include
• Creating comprehensive program plans and establishing a project timeline
• Drafting program communications
• Following up and communicating with all parties involved in a project, which may include cross-functional worldwide teams and teams in regions around the world, to keep projects on track
• Providing regular status updates to business owners
• Collecting, analyzing and interpreting quantitative and qualitative data
• Creating reports and presentations to show both project status and results
• Completing ad hoc business projects, which may include analytics

Other Details
This role is based in Cupertino and would require approximately 5% travel.

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