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Retail Planning Manager

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To work with Team Sell to develop and help implement winning customer specific plans and

tactics that will deliver against agreed customer goals. Through insight identify incremental

opportunities that will help deliver the agreed targets and highlight risks to the plans that are

developed within the agreed customer base. Is responsible for the provision of timely, accurate,

insightful and actionable reporting by retailer to ensure that WHE maximises its opportunity to

meet revenue targets


In conjunction with Sales and Marketing develop and track WHE Customer Specific plans in

assigned Customer base. The plans should be quarterly but with an annual outlook and be

completed in line with WHE business planning cycle and set up to deliver internal revenue targets

and joint business plans. They should provide the basis for Team Sell discussions and Customer


Be a proactive member of the Team Sell structure and through timely analysis and reporting,

identify opportunities/risks to achieving business plan goals and highlight to the team sell group,

making recommendations on how to optimise Warner’s position. In addition, use the insight

generated to help develop compelling presentations (internal and to customer) that are short,

sharp and delivered with clarity of message

Plays a key role in inventory management through the accuracy of Customer sell off forecasts for

new release, key promotions (Customer and WHE led) and key catalogue titles. In addition must

have a clear view of Customer stock position and communicate risks and opportunities

associated to Team Sell.

In conjunction with sales and marketing, plays a key role within the pitch process by providing

relevant insightful analysis and forecasting to ensure that WHE maximises the opportunities


Complete and communicate in a timely manner Retail Planning reports that are relevant,

insightful and actionable.

Be the Customer expert by fully understanding key consumer, shopper trends, Customer strategy

and market dynamics and use it to develop insight to help build strong relationships with key

Customer personnel and influence the Team Sell agenda and retailer business plan to further

advance WHE profitability.


- Educated to a good degree level or equivalent

- Proven experience in Customer-facing or Customer roles in Retail Planning,

Category Management, or similar is essential.

- Highly computer literate, Microsoft Office skills at intermediate+ level a must-have,

plus Business Decision Support tool capability (e.g. Business Objects, MSI) an


- Strong skills in written and oral communication, confident and eloquent presenter.

- Highly analytical, strong ability to turn numbers, quantitative and qualitative research

into trends, insight for business decision-making and recommendations.

- Demonstrates flexibility and agility in order to get the job done.

- Works on own initiative, strong decision-maker, calculated risk-taker.

- Strong in prioritising and planning.

- Proven, successful team and virtual team player.

- Project management experience an advantage.

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