Key Goals of Position:
•Supervise research operations for tracking studies for the Auto Finance practices. Responsibilities including but not limited to project design, data collection, data processing, analysis, and presentation.
•Develop/maintain client relationships and support associated sales activity.
•Develop solutions that improve operational efficiencies of research studies and enable increased scalability.
•Successfully use Excel and SPSS for data analysis and verification.
•Fully support/enable Practice to achieve revenue targets. Provide practice with client focused customer service and strategic support.
Research Design and Analysis:
Design and author research reports and presentations.
Analyze data and identify market insights.
Design data processing specifications and verify accuracy of all deliverables (DP, GP, etc.).
Responsible for the accuracy of client deliverables and development of an accurate/efficient checking processes.
Ensure timely delivery of insights to clients.
Build and maintain client relationships. Respond in a timely manner to all client requests.
Deliver client presentations in partnership with account staff.
Contribute to overall teams’ understanding of clients' business, competition, and industry information (markets).
Support efforts to position JDPA as a trusted advisor
Responsible for the successful execution of department project financials.
Decrease project costs and increase study margins.
Meet project financial targets and support efforts to meet overall department financial targets (revenue, COGS and NOI).
Project and People Management:
Supervise questionnaire development, data collection, data processing, and reporting activities for multiple research projects.
Escalate appropriate/critical issues to manager and provide detailed/workable solutions.
Responsible for the development and execution of project management techniques that result in reduced labor costs.
Bachelor's degree from a four-year college or university.
Minimum of 3-5 years of market research experience strongly preferred.
Strong analytical and written skills essential.
SPSS proficiency a must.
Demonstrated experience using Excel (macros preferred), PowerPoint (data graph creation), and Word (or similar software applications)
Solid mathematical (statistical), analytical and writing skills required.
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Key Goals of Position: