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Research Program Manager

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Research Program Manager needed for contract position in Menlo Park, CA.

* Leads several internal projects for the Research Program Manager team, and contributes to other research team programs and initiatives where needed;
* Sources and vets new third party research vendors, works with vendors to get rates and capability information, establishes them as vendors and captures all learnings to ensure future project quality;
* Builds out our knowledge of vendors, creates standards or references for costs across markets, establishing best practices, documentation, and guidelines;
* Moves initiatives forward, finds resources, raises concerns to appropriate owners early and resolves open issues that prevent progress. Hold the line when schedule or progress is in jeopardy while maintaining respectful relationships;
* Predicts roadblocks and obstacles and prioritize competing needs with good reasoning and creative solutions;
* Contributes to program processes and tools, updating databases and initiating improvements where needed;
Skills: * Excellent communication and organization skills, with the ability to multi-task and juggle multiple competing priorities in a fast-paced environment;
* 1+ years experience working with UX research required;
* Track record of operating independently, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner;
* 4+ years of relevant or related Program or Project Management experience, client or vendor management experience a plus.

Education: College Degree

You must be available to work onsite.

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