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Research Assistant

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Top 3 Daily responsibilities: 
- Supervise data collection for machine learning development to ensure consistent quality. 
- Coordinate scheduling and data collection capacity with recruiting and program stakeholders. 
- Assist quantitative user researchers preparing and analyzing data. 

Overall Responsibilities: 
- Assist with user research programs and analysis of user research data. 
- Conduct qualitative user research 
- Analyze and interpret both qualitative and quantitative data. 
- Draft findings, recommendations, and reports based on user research. 
- Support basic QA efforts and setup for Teamfooding, Fishfooding, and Dogfooding. 

In addition this role will facilitate the gesture data collection process with outside test participants. The data collection will include basic hardware and software setup for collection, for managing participants, running participants through a data collection script, taking notes during the collection. 

Required Qualifications: 
- BA degree in Human-Computer Interaction, Human Factors, Cognitive Psychology, or other field emphasizing human behavior 
- 1-3 years of experience in customer service, retail, hospitality, or other customer-facing role 
- Basic technical competency, including fluency using web-based survey forums, fluency installing, uninstalling, and using mobile apps 
- Verbal and written communications skills. Able to lead participants through a script. Able to document feedback clearly in writing. 
- Interest in general research and/or user research methods 
- Can work independently and prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects

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