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Research Assistant

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Aquent's client, a large tech company headquartered in Mountain View, CA, is seeking a Research Assistant for a 12–month assignment.

Position Overview:
Under general direction, performs moderately complex research and experimentation following and suggesting improvements to best practices. Assists with projects and may perform independent research or various clerical and editorial duties; compiles, processes and analyzes data.

Top 3 Daily Responsibilities:
1. Assist with user testing preparation activities
2. Assist with data collection activities from a variety of research methods
3. Observe usability testing sessions, taking notes, and providing detailed transcripts for the team

Key areas of responsibility (training provided)
* Sets up and operates user research lab equipment
* Executes planned experiments in a repeatable manner
* Conducts experiments in the lab
* Conducts experiments in the field
* Provide suggestions to improve current best practices
* Performs other duties as assigned

Required Qualifications:
* BA in psychology, anthropology, human factors or other relevant field
* Open to new grads with internship experience or master's projects
* Passion for communications and messaging apps
* Understands basic (user experience) research methods
* Skilled at conducting in­-person interviews
* Comfortable with and skilled at analyzing large qualitative datasets (e.g., interview videos, transcripts, open­-ended survey responses)
* Understands basic statistical concepts

Nice to Haves
* Preference for a B.S./B.A. (in progress or completed) in Human Factors, Psychology, HCI/Computer Science, Social Science, Anthropology, or other field focusing on human behavior and/or human computer interaction
* Experience in video editing is nice to have but not necessary
* Excellent people skills
* Flexible working style
* Strong desire to learn
* Detail oriented
* Excited to work in a fast­-paced team environment
* Can work independently and be flexible by adapting to changing schedules and different projects
* Strong oral and written communication skills

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