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Remedy Technical Lead

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Aquent is seeking a Remedy Technical Lead to be part of a larger team for a Fortune 500 company. This is a full-time, salaried opportunity working on-site in Cedar Rapids, IA.

We are seeking a candidate that has experience working with Remedy suite of tools, CMDB, SRM Unix. In this position the candidate will manage a team of developers off-site and will also provide Remedy technical support at the customer-site. This is a Senior level position with a team management aspect. There is opportunity to be involved in major projects such as Remedy upgrade and transition from Kinetic to BMC SRM and other BMC tools.

What You'll Do

• Provide work direction and day-to-day resource allocation for the Offshore team
• Perform senior-level technical job responsibilities
• Identifying opportunities for offshore delegation
• Providing updates to the supervisor
• Supporting the Remedy and third-party application systems.
• Be an excellent communicator with proven system analysis, technical, analytical and programming skills.
• The position is involved in the entire project development life cycle, which may include conferring with users to establish
requirements, working with team members during design, development, testing and continuing support.
• Supporting third-party software and maintenance of existing code and system enhancements.
• Designing and developing Service Request Forms and excel in the configuration and support of a Remedy “out of the box”
solutions.
• Minimum travel may be required.

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