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Relationship Marketing Copywriter

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We are looking for a Copywriter who specializes in crafting Relationship Marketing content. This is a 7-month contract and requires the candidate to be on-site at the San Jose campus. Position may be able to work from home one day per week (Manager's discretion).

The successful candidate will help conceive, create, and execute groundbreaking initiatives across online and offline marketing channels.

The ideal candidate is a copywriting superstar with a strong grasp of customer-centric direct-response, email and merchandising best practices. This detail-oriented self-starter is highly organized, comfortable in a fast-paced, deadline-driven environment, a skilled multitasker, and can write compelling copy "on the fly." The copywriter will closely collaborate with multiple business units — including design, legal, and brand — and must be able to exercise diplomacy and resolve problems proactively.

Job responsibilities
• Write winning direct-response copy, exceptional merchandising copy, and effective customer-support communications in a variety of formats, including email, letters, announcements, merchandising ads, and Web pages
• Help develop and implement messaging strategies to meet customer needs and business objectives
• Work closely with cross-functional groups on key marketing initiatives
• Help define appropriate formats, offers, and tests based on business objectives
• Help define, understand, and enforce the right tone and voice for specific communications, channels, and customer groups
• Use qualitative and quantitative data and consumer trends to refine and improve marketing strategy
• Meet with a variety of teams to tackle copy and content issues
• Champion best practices for direct marketing messaging and copywriting company-wide

Job requirements
• Excellent communication skills and ability to develop concise, compelling written communications
• Solid portfolio demonstrating successful copywriting and project management track record
• Strong grasp of time-proven direct response and customer-focused copy principles
• Superior interpersonal skills, energetic, cooperative, and positive attitude
• Must be highly organized and effective working in an environment that requires independent judgment, problem solving, and project management skills
• Proven ability to multitask and meet deadlines in a fast-paced environment
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
• Some experience buying and selling on eBay or other sites preferred

Experience
Minimum of 5 years professional experience as a direct response, consumer, retail, or Internet marketing copywriter

Education
Bachelor's degree in journalism, English, communications, marketing, or a related field

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