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Promotional Operations Specialist

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**MUST HAVE PROFESSIONAL OR NATIVE LEVEL FLUENCY FOR JAPANESE, WRITTEN AND SPEAKING**

Responsibilities: 
1. Campaign Creation: Build, test, and launch promotional campaigns using internal tools, ensuring an optimal user experience. Coding skills a big plus. 
2. Troubleshooting: Investigate bugs and issues reported by the team, working with engineering teams to resolve if necessary. 
3. Project management: Own the documentation and tracking of deliverable for all campaigns. 

Additional Responsibilities 
- Testing and documentation of new features and offer types for the merchandising team. 
- Apply learnings to implement new processes and scalability. 

Required Qualifications: 
- BA/BS degree (In lieu of degree, 4 years relevant work experience). 
- 2-3 years experience as a content manager / project manager / program manager / in an online content or commerce business 
- Familiarity or fluency (ability to read and write) in Japanese is desired. This resource will be focusing on large-scale marketing programs for Japan. 

Nice to haves: 
- Basic coding knowledge. 
- Strong attention to detail and strong ability to multitask and prioritize effectively. 
- Strong project management skills (planning, communication, organization). 
- Inquisitive and analytical thinker with a commitment to solving complex problems. 
- Confidence in technical knowledge / ability and desire to learn complex technical workflows. 
- Commitment to and interest in delivering high quality user experiences. 
- Commitment to and interest in operational process efficiencies.

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