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Project/Program Manager

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In order to provide exceptional creative content for our Guests online, we seek high-caliber talent to be part of our creative, technology and management teams. We are currently looking for a proven Sr. Project Manager with the skills, vision and imagination to help drive delivery of premier Entertainment and Travel web sites and mobile applications. You will oversee the development of multiple medium to large-scale content and e-commerce sites.

Job Responsibilities:
Manage resource assignment, budget, scheduling, and scope prioritization
Work through trade-offs when there are competing business demands
Act as single-point-of-contact and serve as primary liaison between Product Management, Creative Development, Technology and vendors (when appropriate)
Work with cross discipline team members to validate project assumptions and review individual project plans with senior leadership
Insure all projects within channel are staying on schedule and budget
Act as primary escalation path for any project-related issues for assigned projects
Responsible for leading projects to on time, on budget delivery
Coordinate execution of the project across the Creative/User Experience, Technology, and Business Development teams
Ensure proper documentation of scope of work with help from cross discipline functional leads
Validate that scope can be completed within timeline and budget
Develop the project plan and schedule with cross discipline functional leads
Ensure necessary steps to complete project is accounted for in project plan
Clearly organize and forecast deliverables and dependencies
Ensure proactive scheduling of all aspects of the project delivery
Manage the full lifecycle of projects from requirements through launch
Estimate resource needs with help from functional leads
Manage day-to-day tasks and have in-depth involvement to allow for early identification of potential risks and issues in order to proactively mitigate impacts
Manage project scope and execute change control when additional requests for features or functionality are
Elevate situations that may require Executive intervention
Manage project risks, issues, and next steps to ensure quality delivery
Ensure on-time project deliverables
Provide weekly status reports and regular updates to leadership and executive team
Confidently lead, motivate, influence and drive progress
Work both collaboratively and independently while maintaining a high level of productivity
Must be able to work under tight timetables and pressure situations

Qualifications:
The following qualifications are required for consideration for this role:

4-7 years of relevant work experience with an online retailer, project management, business analysis and consulting experience is a plus (ideally in eCommerce, marketing, merchandising, or operations)
2-5 years Agile delivery experience
Strong experience gathering and developing requirements from eCommerce solutions
1-2 years Mobile Application (iOS, Android) delivery experience
Minimum 3 years of client management experience in successfully delivering internet solutions, preferably in a global client-service organization
Accountability for budget or client revenue of $3-5m
Experienced multiple full lifecycle software deliveries from business development to final software acceptance
Led teams with multiple discipline representation (including technology, creative, SEO, analytics, and strategy)
Proven accomplishment as a driver of multiple projects
Thrive in a fast-paced environment and able to juggle, shift gears and maintain a sense of humor
Proven track record managing individual project budgets and budget roll-up of multiple projects
Strong leader and decision maker with at least 4 years of experience in leading large, multidisciplinary Web site teams

Practiced in the basics of project management (estimation, project planning, resource planning, issue management, risk management, change management, communication planning)
Manage the full project lifecycle from requirements to through launch
Able to deliver under extreme deadlines and intense business environment
Experience working with multiple creative and technical teams
Excellent business communication, writing and interpersonal skills
Proactive and solution-oriented when managing issues
Comfortable when communicating with VP-level managers
Practiced in negotiating with others in ways that result in win/win agreements and outcomes
Demonstrated analysis/assessment capabilities
Capable of coaching/mentoring and conflict management

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