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Project Manager/Account Manager

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Our client here at Vitamin T is looking for an enthusiastic problem solver who thrives on being engaged at all levels of a project. The project manager will produce, schedule, and coordinate all aspects of client website projects, which include interactive marketing initiatives such as video, email marketing, SEO, SEM, community building, and social media. This is a great opportunity to work with cross-functional teams on a variety of projects.

The project manager will be the key point of contact for internal account managers and clients. The ideal candidate is an empathetic listener and creative thinker who is passionate about the Web, and who can easily work with team members from various disciplines.

Position Responsibilities:
• Monitor day-to-day activities of the project team and ensure work is progressing as planned
• Manage schedules, budgets, and overall project organization to ensure requirements and project deliverables dates are clearly communicated, understood and executed upon
• Manage all aspects of a project from planning through execution (requirements gathering, business and user requirements, dependencies, budgets, schedules, etc.)
• Manage project risk and scope creep
• Identify needs that clients may not recognize and ensure approaches and solutions are linked to objectives and future needs
• Manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback
• Communicates and documents project status and strategic recommendations to clients, team members and senior management on a regular basis; escalate issues accordingly
• Proactively identifies opportunities and deliver improvements
• Work with cross-functional teams including internal departments, digital agency and technology

Minimum Knowledge, Job Skills, Abilities:
• 3-5 years' experience facilitating projects involving content management systems, HTML, CSS, JavaScript and other web technologies
• 3-5 years' experience managing projects involving complex interactive website development, design and architecture including video, mobile, apps, SEO, SEM, community building, social media, third party applications and platform is desired
• Experience managing relationships with external partners and agencies such as interactive agencies, advertising agencies, email service provider and other vendors
• Background in user-centric design and understanding of design best practices is desired
• Excellent writing skills and ability to produce project documentation, business requirements and documentation and functional specifications
• Strong interpersonal, analytical, problem solving, negotiating, influencing, facilitation, organizational, prioritization, decision making, and conflict resolution skills
• Master in workflow management
• Ability to multi task, organize and prioritize tasks while working across several projects

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