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Project Manager/ Resource Manager

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As a Digital Project Manager/Resource Manager, you are responsible for a series of high profile projects – requiring considerable resources and functional integration – within your account. You manage full suite (strategic planning, creative, and technical) executions of digital advertising and marketing solutions through a small multidisciplinary team.

Working in lockstep with the Vp of Operations and Account team, you have a clear understanding of all goings-on, and ensure that everyone on the team knows what they are doing, when they are doing it, and the role that it plays in the bigger picture.


Responsibilities:
Manage web/online projects with the consistent high quality
In conjunction with Account Services, support a positive and partnering relationship with all clients and achieve optimum client satisfaction
Ensure all projects are completed on time, on budget and within scope
Maintain a clear vision of the direction of all projects and keep production focused in that direction
Act as the main point of contact for feedback on project progress and other project related information
Manage and communicate status to the internal project team, Ensure that issues and risks are properly identified, considered, escalated, and resolved
Prepare project scope and develop comprehensive project plans (including inclusions, constraints, assumptions, risks and exclusions)
Ensure changes are made and communicated according to the project change control process and as agreed to with the client and other stakeholders
Prepare, coordinate, track and traffic all interim and final deliverables with the Account, Creative, and Tech teams, as required
Manage project change in accordance with the change management plan to control scope, quality, schedule, cost, resourcing, and procurement

Skills and Experience
4+ years digital project management experience, with an excellent understanding of web-based processes and technologies
Repeatable and varied experience managing a variety of large scope project types, including:
Site builds and complete site redesigns
Microsites
Maintenance
eCommerce
Complete knowledge of start-to-finish project tasks across the multiple digital disciplines, with demonstrated ability managing full project portfolios
Demonstrated understanding of advanced principles of project management as they apply to the digital marketing space
Proficient managing and controlling: project scope, schedule, budget and resource management / reporting and change management, project roadmap development and revenue forecasting
Ability to handle numerous planned and unplanned projects, initiatives, roles, and responsibilities
Proficient in budget management and software

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