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Project Manager II (UX Architect)

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This position (contract) is responsible for delivering exceptional analysis and requirements definition for multiple ongoing projects within the web and mobile Self Serve team. This role is responsible for analyzing, facilitating, prototyping and documenting requirements.

Responsibilities:
• Manage the process of identification, design and development of enhancements for web and mobile self service functions.
• Implement ongoing reviews of web and mobile self serve functions to identify areas of improvement and drive those to implementation through effective evaluation and communication of the opportunity.
• Project Manage the development and ownership of interface from concept to implementation by turning requirements into user flows.
• Lead and facilitate requirements sessions with key stakeholders and capturing project requirements
• Develop and implement innovative user interface design, graphics optimization, navigation, site layout and usability design.
• Create and manage prototyping and demoing planned functionality to executive leadership and other key stakeholders.
• Implement ongoing reviews to identify areas of improvement and drive those to implementation through effective evaluation and communication of the opportunity.
• Work on ad-hoc projects such as Converged Solutions.
• Monitor performance/health of applications via Web Reports and other performance tools to quickly identify trouble spots.
• Analyze online and mobile data, trends and other reporting analytics.

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