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Project Manager | Business Analyst

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We are looking for a Strong PM (not IT focused) that has good presentation and technical skills, more of a business background working with cross functional teams within a sales and marketing organization. The team works with residential customer data around customer retention programs. The ideal PM must have the following experience; 1) Project Manager – minimum of 5 years’ experience as a PM with a BA background prior to becoming a PM. 2) Technical – Must have experience with writing test cases , conducting UAT, requirements gathering. 3) Business – Must have worked with a business unit of an organization understanding why the data analysis and trends are required for projects.

• PM’s will test and write requirements
• Must be good at requirements gathering
• Having business experience is key
• UAT exp. Is required
• Must have exp working cross functional teams/projects

Candidates can be presented from any industry as long as they have the PM and Business Analysis experience .

What will this person be doing on a day to day basis?
helping & deliver retention projects
Operations side - managing anything post production
managing offers - by agents or dot.com to customers
someone to work on small projects - multiple small projects
issues with the call centers 1st come to this team for resolution
understand the busing needs & also work cross functional (IT, Analytics)
Manage & speak requirements
conduct UAT
Will be writing test cases on their own
Investigate issues - root cause and corrective action
strong with analytics
Small projects are more - waterfall based
Looking for CARE or CRM systems - a plus

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