1. Project Coordination
The person in this role will be responsible for the smooth management of project flow through the Marketing Contact Solutions (MCS) team. MCS is responsible for processing Direct Marketing campaign data requests for the enterprise and delivering through to print/email/telemarketing vendors or internal client management systems. This includes Direct Marketing campaigns across all lines of business.
This is a fast-paced, high volume, multi-tasking work environment, and requires someone with Project Coordination, and/or Project Management experience. The candidate will be extremely detail-oriented, highly organized, have a strong technical aptitude, and have a working knowledge of direct marketing and/or database marketing Facilitate Customer Contact projects through the Project Intake ProcessAssist in assigning projects to Campaign Data ProducersAssist in tracking project status through the project development and completion process.Manage weekly Production meetings, including recording and distributing minutes.Maintain and update the Job Run Schedule database.Maintain and update the Customer Analytic Project DatabaseHelp manage the overall Project Workflow to ensure timely project deliveryProcessing "Do Not Contact" requests and updating the "Do Not Contact" databases stored in the customer information filesprocessing unsubscribe requests in the Email Vendor systemmanaging the Contact Solution project workflow databasemanaging the Contact Systems project workflow databaseuploading Lists into Email Service Provider
2. Document Management
Responsible for:setting up and supporting the team's document collaboration area.making sure project documents are updated on a timely basis and are properly version-controlledmaking sure documents are properly checked-out and checked back indistributing Scope documents for stakeholder approvals and ensuring that approvals are collected on a timely basis.
Responsible for:distributing agenda for weekly team meetingsSetting up meetingsassisting in development of presentationsarranging team events and maintaining team contact listvalidating Direct Marketing campaign lists against the creative
4. ReportsAggregating and assembling data for monthly team project reportAggregating data for monthly email performance reports
be very organized and able to multi-task on time-sensitive projectshave a strong technical aptitude for computer and database applicationsbe very versatile with MS Office suite, specifically Excel; Access desirablebe knowledgeable of Document Collaboration systems (such as Sharepoint or QuickR)have a good working knowledge of database systemshave a 4-yr undergraduate degree