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Project Coordinator

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Large Media and Telecommunications company in El Segundo is looking for a Project Coordinator to join their Retention Marketing Team. This is a 6-month contract opportunity with the possibility of extending.

The Project Coordinator will support the execution of a multi-year program that meets the Retention business objectives. This position will be responsible for gathering and documenting requirements, conducting business processes, maintaining a budget and working with cross functional groups (ie. Sales, Operations, Call Centers, Communications, Business Analytics, Finance, Legal, etc) to identify solutions and enhancements in support of the retention programs.

Responsibilities:
- Understand, gather, document and effectively communicate program requirements and processes to cross functional partners and ensure that solutions meet the program needs and objectives.
- Developing and maintaining key project documentation (Project plans, agenda/notes, action items lists, business rules/requirements)
- Use effective time and project schedule management to consistently meet deadlines
- Facilitate meetings and proactively work action items and ensure that issues are brought to resolution
- Work collaboratively with all levels of management and provide ongoing status or business projects
- Track budget to ensure that program does not go over budget
- Track, analyze and communicate key retention metrics

Qualifications
- Bachelor's Degree with 3-5 years of experience in Program/Project Management required
- Strong problem solving and analytical skills, including a qualitative and quantitative skill set
- Ability to effectively operate within diverse and cross-functional groups
- Proficiency with MS Office (Excel, Word, Powerpoint)
- Excellent communication skills, including working effectively with business and technical managers

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