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Program Manager eMeetings

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This new role is responsible for Program Management of Global eMeeting Capabilities used by our client’s global human health division with external customers including: webcasting, web conference and eSymposia. The Program Manager will attend occasional client meetings in NJ but otherwise can work remote.



Core responsibilities include but are not limited to supporting the Global eMeeting Capability Lead with:

  • Setting the strategic direction of the eMeeting capabilities to enable use by global/regional marketing franchises and local markets across the globe
  • Communicating the eMeeting capability package and value proposition to the franchises and markets through multiple communication channels: e.g. presentations, newsletters, videos, workshops, teleconferences
  • Documenting the capability elements, e.g. solution descriptions, critical success factors, interdependencies, implementation activities, service models
  • Working closely with markets to implement the global eMeeting capabilities, providing training and user guides
  • Defining, tracking and communicating key performance indicators for the eMeeting capabilities to drive utilization and inform future enhancements
  • Defining business requirements for enhancements, communicating business requirements to IT and 3rd party partners for functional requirement development. Tracking timelines and resources, testing enhancements and communicating required changes


Requirements:
  • BA/BS
  • Marketing and/or Business Consulting experience
  • Demonstrated Project Management experience/skills
  • Demonstrated leadership skills; ability to drive decision‐making and results
  • Excellent interpersonal and communication skills
  • Cross‐functional leadership; ability to work across markets and functions to ensure work progresses effectively and efficiently

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