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Program Manager Tech

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Reporting and data analysis based on the criterion defined and requested by stakeholders. The Program Tech Manager should have expertise in driving BI projects and manage the communication with internal stake holders like teams. Contractor must have the ability to understand stakeholder data needs and issues and accordingly work with the teams to develop reports and resolve issues.

The ideal candidate will
• Interface with clients on technical and business issues from project initiation through delivery.
• Drive program/project schedules and status reports.
• Create and/or review multiple functional specifications that will be used as tools in making decisions as to how the product or service will be implemented.
• Provide Product Managers & Product Unit Managers with technical and/or analytical information.
• Organize cross functional activities ensuring the program/project is completed on schedule and within budget constraints.

Initially, within the role, the contractor will be expected to independently do the following to manage support requests:
• Knowledge of data, entities, subject areas, and a fast ramp up on the existing data platform, which is on big data
• Understanding the data requests coming in from 100+ orgs that consume the data
• Ability to independently analyze data, integrate and transform, to be able to respond quickly for the support request. All this using big data technology plus SQL server
• Ability to prioritize and track items to closure

Once the ideal candidate has optimized the initial expectations on optimizing the support tasks, he/she will be tasked with additional responsibilities for gathering net new requirements.
• Ability to understand requirements, business value, and recommend prioritization
• Ability to independently spec the requirements which includes figuring out data sources, profile the data, figure out on what attributes the data will connect on, what will be the data quality and accuracy
• Ability to walk through the spec with the engineers, and help validate the design that the engineers propose, whether it will meet the requirements in terms of functionality, scale, perf, security.
• Ability to track this requirement/feature and deployment in production, and front any support required post deploy.
• Candidate must possess overall good written and oral communication skills. Candidate must also be a good, active listener.

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