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Program Manager, Marketing & Creative

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POSITION SUMMARY:
Responsible for coordinating and ensuring the on-time and orderly flow of copy and design deliverables from job initiation to release/production. Clearly and actively communicates program schedules, deliverables and expectations to all cross-functional team members across retail and digital.

POSITION RESPONSIBILITIES:
• Activates and manages individual components of marketing campaigns, across channels including: window animations, print, direct mail, in-store marketing/collateral and digital media
• Opens jobs and builds job folders on server w/ all project info; updates as jobs evolve and maintains final product archive of job info
• Prepares initial schedules and sets due dates; consults with program management, creative and production to finalize timeline before publishing
• Actively monitors schedule and follows-up on internal copy/layout/mechanical due dates to ensure teams meet deadlines throughout process
• Updates status reports for weekly status meetings to keep teams informed on progress
• Fosters partnerships with Marketing, Creative, Digital and Visual teams. Clearly and actively communicates requirements, deliverables, timelines and budget status throughout program lifecycle
• Ensures adherence to process; identifies process gaps to improve efficiency
• Identifies all photo shoot needs across channels; partners with Creative team and Art Buying for photo shoot execution
• Facilitates retouching milestones between Creative and retoucher; communicates program schedule and ensures feedback deadlines are met within number of allotted rounds
• Routes/reviews all US mechanical files prior to release; secures translations for CDA French versions

POSITION REQUIREMENTS:
• 1-3 years experience in program/account/marketing management
• College degree or equivalent experience
• Excellent technical skills – MS Office (specifically Excel, Word, PowerPoint)
• Agency or retail experience preferred
• Effective communication skills, both written and verbal
• Exceptional organizational skills; detail-oriented
• Strong time management skills; ability to juggle priorities
• Can-do positive attitude and a roll-up-your-sleeves approach
• Personable and flexible with demands and changes in business

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