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Program Manager

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This team is looking for a Sr. Technical Project Manager to join the team and help drive the next generation of store systems and visually interactive displays.

Responsibilities
The responsibilities span the IT lifecycle and include consulting with internal customers and stakeholders to determine requirements, creating and communicating solution design, collaborating with various internal and external teams to accomplish milestones and deliverables, managing the project/program, and ensuring readiness for successful deployment.
This position requires extensive experience in process design and excellence, mature project management and communication skills, excellent cross-group collaboration, technical implementation track record, and commitment to delivering high quality results and services to our retail associates.
•Establish the appropriate IT solution lifecycle methodology and project governance in planning and execution to ensure on-target outcomes.
•Manage and prioritize system issues and bug resolution
•Work closely with technology infrastructure team to monitor application performance
•Manage development cycle (requirements, design, development, testing, delivery)
•Provide timely, consistent, audience-appropriate communication to clients and stakeholders.
•Be the gatekeeper in defining and ensuring standards and consistency of project methodologies across all projects.
•Present key data to evaluate IT investment options and be able to articulate recommendations that take into account different inputs.
Required Qualifications:
•5+ years of demonstrated experience of driving large complex projects to successful transition.
•Project Management Professional (PMP) certification or equivalent work experience required.
•Excellent oral and written skills.
•Prior retail operations or store systems experience strongly preferred.
•Familiarity with enterprise IT services and technologies, including networking systems and protocols, directory services, configuration management, and cloud platform.
•Experience working in fast-paced, passionate, high rate-of-change, high-tech environments.
•Must be comfortable as a power user of Visio, PowerPoint, MS Project, and Excel.
•Experience with the operating model to manage services demand, capacity planning, release management, quality reporting, and process improvements.

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