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Program Manager | Hispanic Audience

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*** Can work remotely, but prefer on-site at least 3 days a week ***

Minimum number of years of experience required: 5

Desired skills:
• Basic Spanish language
• Marketing and/or Communications

Looking for:
• Project Manager to work closely with the program leader, Sr. Director of Multicultural Marketing.
• The specific assignment will be to coordinate the required actions that several functions within our client’s organization will need to execute to ensure they remain compliant to new federal in-language regulations.
• Ideally prior experience with translation, in-language digital tools, multicultural markets.
• This person will connect with marketing communications, digital service group and other offices to develop and track the required work that would need to be deployed.

Stage of the project:
• New federal guidelines require health insurers to provide additional tools and assistance to members and prospects with limited English proficiency for information and documents that are critical for obtaining health insurance and/or accessing care (health plan functions only).

The three main requirements include:
I. Oral Interpretation: Provide telephonic oral interpretation in 150 languages.
II. Taglines: Add taglines in the top 15 non-English languages in each state to websites and documents critical for obtaining health insurance or accessing care indicating the availability of language services
III. Website Translation: Translate website content that is critical for obtaining health insurance or accessing care into non-English languages spoken by limited English proficient population reaching 10% or more in the state.

Experience Level:
BA or BS required; minimum of 5+ years of direct relevant experience.

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