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Productivity Trainer

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We are looking for a technical productivity trainer to develop and deliver written content and in-person/remote training for our internal audience. The ideal candidate possesses a strong customer service ethic, exceptional facilitation skills, displays creativity and agility, handles ambiguity with ease, and understands the core strengths that make the clients' internal and external applications easy to use.  Effectively deliver new employee training sessions, workshops, personal trainings, and workgroup training sessions for in-person and remote audiences; Create and update training materials designed for in-person and distance-learning, including web-based content, train-the-trainer materials, and other training assets.

A successful candidate will:

¥ Deliver productivity training on various internal and external client applications, for an in-person and remote audience, with a focus on corporate use and maximizing efficiency

¥ Understand the entire lifecycle of training, from analyzing training needs to creating content to delivery

¥ Create training materials designed for in-person and distance-learning, including web-based content, train-the-trainer materials, and other training assets

¥ Effectively deliver new employee training sessions, workshops, personal trainings, and workgroup training sessions for in-person and remote audiences

¥ Demonstrate flexibility in the face of shifting priorities in a dynamic environment

¥ Deliver thoughtfully designed work which maximizes ease of use across a variety of audiences while remaining true to clients history of clean, aesthetically pleasing interfaces and materials


QUALIFICATIONS

¥ Minimum 5 years in a professional environment with at least 3 years in a corporate training or facilitation capacity

¥ Strong presentation and facilitation skills, and ability to engage distance learners and explain technical concepts in clear, non-technical language

¥ Ability to transfer customer-focused application training to internal client audience with a focus on maximizing efficiency and productivity

¥ Strong time management and organizational skills, able to deliver multiple projects of varying lengths, while meeting quality standards and deadlines

¥ Expertise with current versions of OS X and iOS

¥ Expertise in Final Cut Pro, certifications a plus

¥ Extremely strong teamwork ethic and customer support focus

Background in Instructional Design, Business Education, Human Resources, Educational Technology or related field a plus 

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