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Production Specialist

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Provides production support. Responsibilities include maintaining document storage databases, supporting authoring tools and processes, troubleshooting builds and tools, working with computer-based tools to format documents and conforms documentation to specified style guidelines, providing quality assurance for print, online, and/or Web documentation that may include word-processing documents, online Help files (i.e. HTMLHelp), HTML and XML Web deliverables, performing online visual testing of HTML, HTMLHelp, XML and print documentation, preparing postscript files and instructions for release to printer. Responsible for assuring quality control of the group’s standard design template.

1-2 years work related experience required, consisting of production experience in an online, Web, or print environment. Knowledge of current relational databases and word processing programs is required. Must have a solid understanding of data processing concepts. Demonstrated experience with production tools in the print, online, or Web setting is required. Strong understanding of formats, fonts, leading, etc. used for print, online, or Web deliverables is required. Must be able to work well under regular deadline pressure. An aptitude for learning new tools and technology is required, along with excellent oral and written communication skills. Must be able to follow detailed instructions. Bachelor's degree in graphic design, technical communication or related field preferred. Work experience may substitute for degree.

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