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Product Specialist

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Product Specialist

We are looking for a talented, organized and energetic Product Specialist to join our client’s personal payments organization team onsite in O Fallon, Missouri! The goal of the Personal Payments organization is to create, build and deploy emerging payment products and services around the world. The Commercialization and Packaging team, in Personal Payments, is focused on scaling, communication, and ensuring market readiness for timely product delivery.

So what will this role’s primary responsibilities include? I’m so glad you asked!

The Product Specialist role in the team, will focus on supporting key customer readiness functions to successfully execute the Global Issuer MoneySend Mandate initiative. The role will monitor and report on customer and market readiness by working with regional and global product team members.

Some of the day-to-day tasks include;

− Perform data entry and management of customer requests for variance and other product inquiries
− Manage and report on customer variance requests and waivers
− Complete data analysis by region of issuers for compliance to the mandate
− Provide monthly meeting minutes for regional meetings
− Identify need for and create data analysis to monitor performance of MoneySend and other products as needed
− Research customer issues and provide responses as needed


So what are we looking for in your background?

− Proven ability to execute without direct authority
− Proficient in spreadsheet and database creation and management
− Excellent communication skills, both written and verbal
− Proven ability to build and maintain productive working relationships with internal stakeholders and external customers
− Associate or Bachelor’s degree in business, finance, marketing or related field

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