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Product Ops. Admininstrator/QC

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The Quality Control Product Operations Administrator requires a detailed knowledge of the Operations system, processes, strong communication skills, and multi-tasking abilities.

Skills required:
Prior experience with the quality assurance process or in a quality assurance role is highly desirable
Basic math skills (High School or equivalent)
Advanced computer skills (Windows, Outlook, Excel, and data entry), typing (40 WPM +)
High attention to detail
Excellent verbal and written communications skills
Ability to multi-task, learn the specifics of each of Classic’s processes and programs, problem solve, and meet deadlines.
Flexibility to adapt to a dynamic, changing environment
Specific competency requirements are outlined below. The duties and responsibilities below set forth some, but not all, of the job requirements.
Verifying, and maintaining accuracy with all the data entered by the Product Operations staff into the system.
Identify erroneous load, including:
Rates & margins
Content consistency and spelling accuracy
Terms and conditions
Research problem and source solution
Process daily and weekly connector QA reports.
Manage QA Key Performance Indicators (KPI’s ).
Proficient in Word, Excel and Outlook to be able compose letters and emails, calculate buy/sell margins, and understand how data entry affects company profits.
Assume additional responsibilities as defined by supervisor, manager or director.
Writing skills – Demonstrate solid verbal and written communication skills through staff feedback and correspondence.
Verbal Skills- Must be able to answer questions from management and staff
Provide quick, courteous and logical response
Keep others informed on the status of progress toward a solution
Elevate critical issues as needed
Communicate with co-workers to answer questions, share best practices, helping to solve problems and assisting with work

The Quality Control Product Operations Administrator requires a detailed knowledge of the Operations system, processes, strong communication skills, and multi-tasking abilities. Skills required for this position include, but are not limited to:
• Prior experience with the quality assurance process or in a quality assurance role is highly desirable
• Basic math skills (High School or equivalent)
• Advanced computer skills (Windows, Outlook, Excel, and data entry), typing (40 WPM +)
• High attention to detail
• Excellent verbal and written communications skills
• Ability to multi-task, learn the specifics of each of Classic’s processes and programs, problem solve, and meet deadlines.
• Flexibility to adapt to a dynamic, changing environment Specific competency requirements are outlined below. The duties and responsibilities below set forth some, but not all, of the job requirements. Primary Duties and Responsibilities: The Connector Product Administrator is responsible for verifying the accuracy and consistency of the information entered into Classic’s database (PleX) including the following:
• Verifying, and maintaining accuracy with all the data entered by the Product Operations staff into the system. o Identify erroneous load, including:
• Rates & margins
• Content consistency and spelling accuracy
• Terms and conditions
o Research problem and source solution
• Process daily and weekly connector QA reports.
• Manage QA Key Performance Indicators (KPI’s ).
• Proficient in Word, Excel and Outlook to be able compose letters and emails, calculate buy/sell margins, and understand how data entry affects company profits.
• Assume additional responsibilities as defined by supervisor, manager or director. Communication Skills
• Writing skills – Demonstrate solid verbal and written communication skills through staff feedback and correspondence.
• Verbal Skills- Must be able to answer questions from management and staff o Provide quick, courteous and logical response
o Keep others informed on the status of progress toward a solution o Elevate critical issues as needed
• Communicate with co-workers to answer questions, share best practices, helping to solve problems and assisting with work

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