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Product Marketing Biz Ops Program Manager

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The strategy and planning (SPA) team within the product marketing organization is looking for a Business Operations Program Manager to support the day-to-day, horizontal operations of key groups within the product marketing organization (PMMs). This person would work closely with the PMM Leads, SPA Captains and the SPA team to drive key RTB activities including planning, reporting and process improvements.​

Responsibilities:

  • Operational Management Oversight:
    • Organization and prioritization of team needs for cross-functional partner enablement
    • Assist with report outs and MLT updates
    • Drive semi-annual strategic planning activities
    • Lead consolidation and insights for launch/campaign performance
  • Budgeting
    • Quarterly forecasts
    • SOX compliance / ATFs
    • Monthly accruals
    • Invoice tracking
  • Headcount tracking
  • Launch operations
    • Launch Cal management
    • ATC
  • Planning
    • Main POC for submissions
    • Goals & metrics
  • Prioritization and planning with key internal partners (ie Research, Decision Science)
  • Team growth & connection
    • Pulse POC 
    • Knowledge management & best practice sharing
    • Help manage content for team meetings and offsites
  • Strategic partnership (when possible)
    • Competitive intelligence
    • Create strategy decks

Skills:

  • Insights and analysis for forecast to spend, marketing performance and operational effectiveness
  • Ability to analyze processes and identify areas for improvement and optimization
  • Analytical mindset and high attention to detail
  • Proficient in PowerPoint with ability to synthesize insights into storytelling
  • Exceptional communication skills, both written and oral
  • Exceptional interpersonal and teamwork skills
  • Self-starter who thrives in ambiguous situations
  • Ability to work both collaboratively and autonomously, move fast and show quick impact
  • Product marketing or consumer marketing experience preferred
  • Familiarity with social media industry preferred

Education:

  • Bachelor's Degree
  • Preferred experience in a tech environment (one or more of the following)
    • Product Marketing
    • Marketing operations
    • Business management consulting

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