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Product Manager

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PRODUCT MANAGER

START DATE: ASAP

CONTRACT: 5 MONTHS

LOCATION: CHICAGO, IL

PAY:  DOE

 

** A FORTUNE 500 RETAIL COMPANY IS LOOKING FOR AN EXCEPTIONAL PRODUCT MANAGER! **

 

DEPARTMENT: Global Loyalty & Digital, Customer Protection Standards 

 

JOB DESCRIPTION:

  • Full ownership (from strategic to tactical implementation) of key customer and brand protection functions to support international markets in the loyalty and digital space, specifically Anit-Fraud, Security, Legal & Data Privacy 
  • Will work directly with markets and functional experts to shepherd initiatives through review and assessments for each customer protection area. 
  • Will lead optimization and development of processes and standards in partnership with cross-functional teams. 
  • Familiarity and comfort level working with customer facing front end and and back-end technology 
  • Experience working with international stakeholders 
  • Strong influencing, collaboration and communication skills (both written and verbal) 
  • Ability to provide clarity and direction in ambiguous and dynamic environments 

 

MUST HAVE:

  • Strong project management skills with experience driving complex and multi-faceted projects to successful completion 
  • Managing security, legal, data privacy and fraud reviews for globally loyalty and digital projects 
  • Ongoing process documentation and optimization 
  • Working with the core team within security as well as outside stakeholders and teams 
  • Project management relationship management process documentation and optimization 
  • Strong verbal and written communication skills are a non-negotiable 

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