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Product Manager- API Strategy

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The Product Manager API Strategy will be responsible for contributing to the further development of our Digital strategy, specifically as it relates to our strategy to expose our enterprise business capabilities as API and web services. They will deal with internal and external stakeholders to gather requirements and define delivery plans for products across both web and mobile platforms. Working closely with our web services and APIs, the Product Manager API Strategy will help define, develop and deploy new digital capabilities that will enhance the consumer experience on their path to live healthier lives, stay adherent to their medications and easily manage their prescriptions through our digital capabilities.

PRIMARY DUTIES AND RESPONSIBILITIES:

Responsibilities
· Works with Senior Product Manager and Director to support the development of business requirements for the enterprise digital pharmacy and retail products

· Works with Senior Product Manager and Director to collect, distill and evaluate customer insights to determine customer pain points and needs

· Works with Senior Product Manager on Go-To-Market pilots in conjunction with Pharmacy and Retail Operations

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· Work on various Digital Products – support activities throughout the Product Management Life Cycle - User Acceptance Testing, Web Services Documentation, Catalog Management

· Define User Interaction Flows from Front End to back end – work with IT partners to identify flows that will be reused across several digital products.

· Capture user flows and backend flows and document features by business area – Pharmacy, Front Store, MinuteClinic and others.

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· Works with Senior Product Manager to run analytics reports and evaluates results of pilots and new product deployments

· Monitors operational issues and addresses incoming CVS.com issues for timely resolution

· Works closely with Engineering, UX, Pharmacy and Retail Operations, Legal, Marketing, Customer Service, and Payer Relations to bring products to market and develop and grow business opportunities

· Builds cross network collaboration with pharmacy and Retail ops and Marketing

EDUCATION:
Bachelors required

PRIOR WORK EXPERIENCE:
5 to 8 years Experience

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