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Product Designer

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In this role, you’ll have the opportunity to make product decisions, construct UX solutions, and participate in defining the vision of the end-to-end user experience. The ideal candidate will be an end-user advocate, driving user needs and goals into both creative and pragmatic design solutions, as well as understand and be enthusiastic about modern web development. You will be experienced in the application of user-centered philosophies and interaction design best practices. You will help us land a product getting close to release, and work to create customer-facing communication of new platform work. You will be able to distill evolving design work into patterns and capture those in articulate and insightful guidance for others to use as a creative springboard. 
Qualified candidates must demonstrate the ability to execute design work with a high standard for quality within time and technical constraints amid competing priorities and ambiguous situations, be mature and have great communication and collaboration skills. 

• 2-5 years of professional experience required 
• This role will be working on a Virtual Agent/Content Authoring platform and a Customer Service Support Console. 

You will be doing some of the following: 
• Detail out direction, wireframing, contributing to user-flow, prototyping. 
• Looking at new use cases/scenarios. 
• Fleshing out work of team, working closely with the group of designers. 
• Sketch and InVision required.

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