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Producer (Digital Project Manager)

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PRODUCER - (DIGITAL PROJECT MANAGER) -

Under the supervision of the Production Manager, the Producer is responsible for managing the overall web project development process, taking business requirements and use cases from a product proponent and escorting them through multiple stages, including but not limited to the following phases: discovery, information architecture definition, user interface design, content strategy and development, visual design, and front-end coding.

The Producer is responsible for initial project scoping; development of the web production schedule; resource allocation; and coordination of design, content, front-end development, testing, and deployment to ensure delivery of the project on schedule and on strategy. The Producer assembles the team, supervises them during the project, and communicates project status on a regular basis to management.

In addition to managing web development projects, the Producer also maintains the web publishing team standards and guidelines documents, ensuring that the authors of the documents provide updates on a regular basis. The Producer makes sure that the most recent versions of the documents are available from the team website.

A strong candidate consistently demonstrates qualities of diplomacy, problem solving and decisiveness, as well as the proven ability to balance many needs and remain detail oriented while tracking and organizing many resources. Working with cross-functional teams, strong writing skills, and previous Web development project management experience are required.

The producer works with a team of specialized design professionals to oversee the creation and execution of the interactive/creative vision for large online and mobile programs and projects.

•Manage the design process for the creation of Customer Experience deliverables on large efforts
•Determine level of effort (sizing) of the different Customer Experience team activities with the ability to size large projects within +/- 20% variance
•Ensure that projects are resourced appropriately and that allocations are aligned with project requirements
•Team with creative and technical leads to manage strategic design implementation - develop and oversee planning and execution of projects, production schedules, and quality assurance processes to ensure timely, effective program execution
•Coordinate with stakeholders to ensure the customer and business requirements are identified and documented and act as primary CX point of contact for parties outside the immediate team
•Team with the project sponsor to coordinate the socialization and review of Customer Experience documents
•Identify, track and resolve issues that affect project scope
•Guide and ensure consistency throughout the site by maintaining corporate brand and quality standards
•Oversee the work performed by others and serve as inspiration to the direction of the team while not directly managing people

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