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Principal UX Lead

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This is a Temp-to-Permanent position and offers partial remote work.

Are you interested in designing for an end-to-end healthcare delivery system? UX at this Company means you will be responsible for prospect and member (currently over 18 million) experiences.

You will help design web and mobile apps that allow our members to manage their health online; from scheduling appointments to messaging or video chatting with their doctor; managing prescriptions; understanding paying complex health bills; and tracking their health. Not only that, in the future you may even be able to work on the apps and screens that are used in doctor offices and hospital lobbies.


This Company’s Experience Design team is looking for a Principal UX Lead to own the overall UX strategy and design for one of our product areas.

What you will do:
● Be responsible for the overall experience and design for your product area
● Lead a small team of 1 to 3 UX designers. While you will not be their official HR manager, you will still help mentor (along with the Senior Manager) and contribute to the education of the team about latest UX trends, services, tools and best practices
● Work with the product owners and cross-functional team to come up with the overall strategy and roadmap of your product area, including intake and level of effort estimates
● Facilitate workshops for journey mapping, brainstorming, vision sessions, and requirements gathering
● Create deliverables such as site maps, journey maps, models, user flows, wireframes/designs, and prototypes
● Research and explore how emerging technology, design, behavioral, and healthcare trends can best be applied to Company’s member experience

● Minimum of 5 years of UX/UI experience
● Minimum of 2 years of enterprise UX
● Demonstrable ability to understand complex business and technical requirements
● Experience in web and mobile (iOS and Android) applications
● Excellent communication and presentation skills.
● Proficiency in Creative Suites, Sketch, and InVision

Please provide a link to your portfolio of work. Your work should show a range of final deliverables, and samples of design process created throughout.

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