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Policy Technical Writer

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Our client is looking for a Technical Writer. The ideal talent will be responsible for creation, maintenance, and publishing of company policies, procedures and technical documents (business/functional requirements, instructional materials, online help, procedural guides, product descriptions, etc.) for use by business end users.

ESSENTIAL JOB FUNCTIONS

1.Conduct research by interviewing subject matter experts, reviewing existing documentation, and gleaning information from the system or product being documented.
2.Prepare, edit, and deliver all documentation in accordance with existing editorial styles and document templates.
3.Translate information of medium to high complexity into clear, concise documents appropriate for various target audiences.
4.Create graphics (screen mockups, report samples, etc.) that aid the target audience in understanding the documented material.
5.May provide input concerning GUI design and wording of messages/system changes.
6.May participate in business requirements, functional design, testing, and architecture work sessions, as requested.
7.Maintain internal documentation library. Follows documentation projects through to completion, including approval signoff, loading into production, and archival.

EDUCATION / EXPERIENCE REQUIREMENTS
Bachelor's degree in Journalism, English, Technical Writing, Business Administration or related field is desired. Typically requires 3-5 years of business or technical writing experience and in-depth knowledge of multiple software and graphics packages:
•Microsoft Office (required; expert level with Word)
•Microsoft Visio (recommended; beginner level)
•SnagIt, Axure (recommended; beginner level)
•PDF tools (required; beginner level)
•HTML (recommended, beginner level)

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