ASAP Need through the end of the year, but possibly longer! Hours can vary - up to 40 hours some weeks, but could be 40 + other weeks, must be able to be flexible. This role is remote, but you do need to be able to go into one of the offices for meetings. Location for offices are either Woonsocket, RI or Back Bay, Boston.
The manager is looking for UX Copywriter who think and work with a "mobile first" approach, but can work across mobile and desktop. The copywriter, will also need to proof, but ideally will focus on UX project writing across all the teams; Mobile, Integrated Pharmacy, Retail, BPM, Prototyping and User Research. In this role, there will be A LOT of internal phone conversations and you will be provided with a laptop from the company so you will networked with all team members.
This role will work across 5 different UX groups, with 6 different UX Project Managers. In this role, you will need to understand project goals, how copy supports the bigger business goal. You will also need to be able to establish and maintain relationships with all stakeholders. There are 15 style guides, none of which match, so in this role you will need to be able to work within the gray areas.
Serving as an integral member of the enterprise digital content team. This includes collaborating with other writers and content strategist to maintain and modify editorial and brand standards.
Writing transactional and instructional copy, such as user directions, error messages, tooltips, FAQs, forms and buttons. The copy you will be writing is not marketing oriented.
Becoming an essential part of the user experience team responsible for the CVS Health integrated pharmacy experience. This includes researchers, interaction designers and visual designers, and crosses multiple lines of business and multiple digital channels.
Collaborating with product managers, project managers, IT, QA, marketing, analytics and other stakeholders to understand business goals
Writing emails, texts, push notifications, voice recordings and other outbound transactional messaging.
Writing, rewriting or editing copy for minor fixes and updates
Ensuring timely, accurate delivery of copy and copy documentation. You are your own proofreader.