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Outreach Coordinator

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One of our valued clients in the energy industry is seeking an Outreach Coordinator for a long term contract role.
PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES: • Supports commercial efficiency programs by performing outreach and education activities with customers and others as well as preparing monthly reports and other internal and external correspondence. • Responsible for selling company products and services through customers/channels in assigned territory. • Assists in meeting/event planning and organization for program events. • May be responsible for location, food, transportation, and presentation arrangements. • Educate customers at events about the energy efficiency program(s). • Distribute program materials and provide participating customers with appropriate training on energy efficiency programs. • Convey new and upcoming developments in the program to customers. • Gather valuable feedback to help track and measure the program’s success in transforming the marketplace. • Serve as the communication link between Duke Energy and the customers. • Communicate program goals, activities and benefits to the participating customers. • Interface with the public and resolve customer issues, complaints and questions about the program. • Performs related work as required. • Associate’s degree or equivalent required. • Bachelor's degree or equivalent preferred. • Minimum 1-3 years’ experience in energy efficiency, renewable energy, and/or electric technologies concepts, practices, and procedures. • Requires 1 year of experience in managing task completion, and/or project tasks. • Training and/or presentation experience is preferred. • Experience involving customer service, interacting professionally with clients in person, by email and by phone. • Basic skills in MS Word, Excel, PowerPoint and Outlook. Intermediate skills preferred. • Strong presentation skills including ability to present to small and large groups, lower level management and executives. • Familiarity with standard concepts, practices, and procedures in efficiency program management. • Ability to rely on limited experience and judgment to plan and accomplish goals. • Ability to manage multiple tasks and conflicting priorities. • Good driving record and comfortable with a high amount of driving. • Knowledge of commercial buildings and energy efficiency measures. • Ability to work independently, manage time effectively, and be self-directed. • Ability to work in cross-functional and matrix-managed teams. • Superior communication skills both verbal and written. • Aptitude for process improvement and finding efficiencies. • Ability to interact with multiple software systems during a single transaction. • Flexible and a team player. • Comfortable in a fast-paced, professional environment with constant change.

Additional Notes:
- Some lifting could be involved
- Will be required to wear PPE (Personal Protective Equipment) Hard hats, safety glasses and ear plugs as needed at customer sites.
- Will work in the field and at home
- Will possibly encounter hazardous work conditions
- Will be required to drive as part of the duties

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