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Operations Project Manager

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Provide operational support, reporting, production team management, vendor relations, and other duties, to the team.

Responsibilities include:
• Plan, specify and run team operation process, and provide regular status reports as required.
• Work with stakeholders to develop reports and metrics that meet the team’s objectives.
• Manage day to day operations of team including onboarding new project team members.
• Assist with leading a project team towards targeted and scheduled outcomes. Engage with project/process owners, stakeholders and business partners as necessary to understand partner requirements and project objectives, ETA’s, and ongoing progress.
• Create, maintain and control the project schedule, facilitate meetings, and proactively identify risks to the project.
• Execute project tasks to meet ETA’s.
• Shepherd the project team through the release process, being mindful of all requirements.
• Work with partners on horizontal effort projects, ensuring quality and punctuality.
• Manage productivity and quality process, and ensure that team members are meeting target rates.
• Support and manage 3rd party vendor relationships to ensure that project business requirements are met.
• Facilitate communications, identify and implement continuous improvement practices, and provide regular status reports as required.
• Responsible for various ad hoc projects or tasks as needed.

Skills required:
• 1-2 years of project management/operations experience. Experience in large project organization preferred.
• Bachelor's degree in Computer Science or related field preferred.
• Knowledge/background in software industry products/services/applications, with in-depth knowledge of products/services/applications preferred.
• Must possess strong cross team/group/org collaboration skills.
• Ability to foresee and analyze project risks, develop risk management plan and mitigate subsequent issues.
• The ideal candidate will have high-powered analytical skills and the ability to understand concepts and situations that pass by many others.
• Must have excellent communication skills, experience working with external vendors, and strong project management skills.
• Proficiency in MS Office applications required.

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